Medical Information

Do you have a question about one of Otsuka’s products? We may be able to help. In Europe we are a team of professional Medical Information Specialists who have experience in answering medical questions about Otsuka products.

For Nordics:

E-mail: medical.information@otsuka-europe.com
Phone: +46 (0) 8 545 286 60

For BeNeLux:

E-mail: medical.information@otsuka-europe.com
Phone: +31 (0) 20 85 46 555 Please give as much detail as you can; we aim to respond to you within 5 – 10 working days, or sooner if your question is urgent. More complex enquiries may take longer. Please be aware that we cannot give individual patient advice or offer advice on treatment. If you are a patient, please speak directly with your doctor. If your question is a medical emergency, we advise that you attend your nearest Emergency Department. If you wish to report a side effect or a product complaint related to one of our medicines, please contact us at the following:

Reporting Side effects:

For Nordics:

E-mail: opsab.vigilance@otsuka.se
Phone: +46 (0) 8 545 286 60 (select the option in the menu for the Pharmacovigilance Department) 

For BeNeLux:

E-mail: opsab.vigilance@otsuka.se
Phone: +31 (0) 20 85 46 555 As part of your adverse event reporting, Otsuka Pharma Scandinavia AB is the controller of the your personal information that you may provide as part of your reporting to us, read more about how Otsuka processes personal information here.